Sending mail
Parcels
Posting locations
Branch
At the counter
Simply drop off your parcel at the nearest Swiss Post branch.
- Personal
- Consulting available
At home
Collection
Have parcels collected. A parcel label with barcode is a precondition for this service. You can create it online.
- Simple
- Time-saving
- Surcharge for collection: CHF 4.50
Around the clock
My Post 24
Send and receive parcels around the clock.
My Post 24 terminals are parcel terminals in heavily frequented locations such as railway stations.
Near you
PickPost
Drop off and collect parcels with ease at service points offering the PickPost service.
Posting returns
Returning goods to online shops
Some mail-order companies make it particularly easy for you, as a customer, to return goods. Please pay attention to the shipping label and the individual trader’s communication.
- For parcels with a return label or shipping label
- For private individuals resident in Switzerland
Near you
PickPost
Drop off and collect parcels with ease at service points offering the PickPost service.
Around the clock
My Post 24
Drop return parcels off around the clock.
My Post 24 terminals are lockers in heavily frequented locations such as railway stations.
Collection
pick@home
Have returns collected from your home or office.
If pick@home is incorporated into the online shop, you can arrange the return shipment directly in the shop.
Collection
Have all your business mail collected by us on a one-off or regular basis.
You can register a one-off collection no later than 4 hours before the collection time.
Logistics center
You can drop off your mail at the counter for business customers in a logistics center until late afternoon.
Step by step
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Franking mail
Frank parcels for within Switzerland with parcel labels, international parcels under 2 kg using Webstamp (maxi letter), and over 2 kg with a waybill.
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Declaring and clearing through customs
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
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Packaging and addressing
Package and address parcels the right way to ensure they arrive correctly.
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Sending mail
Drop off parcels at a branch or Swiss Post representative, or have them collected.
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Track & Trace
Know where your parcel is at all times: send parcels with Track & Trace.
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Returns
Send back returns parcels: more convenient for buyers, more efficient for retailers.