Letter ID
Identifying and tracking letters

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Letters can be uniquely identified with Letter ID. This makes it easy to process and track letters. The Letter ID is a data matrix code that is used in addition to the franking. As a business customer with a billing relationship, you can use Letter ID.

The advantages for you:

  • Address maintenance via DataTransfer
  • Customized customer or shipping numbers
  • Track sorting and returns
  • More advertising space on consignments

How Letter ID

  • Label

    Generate a Letter ID data matrix code in the “Create postage paid impression” online service.

  • Franking mail

    You create letters with the PP franking and integrate the Letter ID data matrix code.

  • Check

    You forward the letters to the Swiss Post final proof team, which approves them.

  • Sending mail

    You hand in the letters and declare them with the order number contained in the data matrix code.

  • Track the outward journey

    You can track your consignments on their way with Letter ID. To do so, log in to your Swiss Post Customer Login. Then go to “Track consignments Business” > “Advanced search” > “Letters with Letter ID”. You can also set up active notifications by e-mail.

  • Track return journey

    You can track your returns if you have selected Letter ID “with data”. To do so, log in to your Swiss Post Customer Login. Then go to “Track consignments Business” > “Advanced search” > “Letter returns”.

More detailed information can be found in the following documents:

Prices

Use of Letter ID itself and basic services such as “Simple disposal” of returns are free of charge. These prices apply to the following returns services:

Digital returns information
Receive information in digital form

Price per return

CHF 0.09

Qualified disposal of returns
Shredding of returns and their sensitive content

Price per return

CHF 0.02

Prices per return incl. VAT

References: what our customers say

FAQs

Do you have any questions about Letter ID? Contact us!
Do you have any questions about Letter ID? Request a personal meeting to find out more about your options.

Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm

+41 58 667 85 91

+41 58 667 85 91

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Our address

Post CH Ltd
Post Net
Sales SME
Wankdorfallee 4
3030 Bern