Support package IncaMail
As a business customer of IncaMail you benefit from our support offer.
Rich Content Section
Support package "Care"
(has to be paid for)
Service level agreement
SLA "Care"
Support / advice
- Online help
- Telephone help
- Online documentation
- Active connection monitoring
- Introductory workshop (organisational issues, by telephone, 1 hour)
Marketing support (with electronic pay slip delivery)
Card template (individually adjustable print template) for collecting the private e-mail addresses of the employees.
Special conditions for SwissSign Certificate (with MGI – integration in the e-mail infrastructure)
One-off discount of 50% on SwissSign SSL Certificate
After concluding an IncaMail contract, you will receive a voucher code by e-mail. The voucher code is valid for 30 days from the date of delivery. It is non-transferable and solely intended for one-time use. The code may not be used for the resale of SwissSign products or passed on to third parties against payment or free of charge.
A breach of these conditions may lead to the voucher code becoming invalid and/or a cancellation of any outstanding orders placed for SwissSign in connection with the use of this voucher code. It may also lead to the revocation of the certificates that were used for orders placed at SwissSign in connection with the use of this voucher code.