On 8 April 2011, COMCO initiated proceedings against Swiss Post’s pricing systems for addressed domestic letters for business customers. More than six years later, COMCO has fined Swiss Post for allegedly granting discounts that are unlawful under antitrust law to large-scale customers for domestic addressed letters between 2009 and 2014. The fine amounts to 22.6 million francs. Swiss Post rejects the allegations and is confident that it has at all times behaved lawfully towards its customers and competitors, especially since it has always developed and applied the relevant pricing systems in accordance with the provisions of the Postal Services Act. Competition was never adversely affected and competitors were never impeded by Swiss Post’s pricing systems. Swiss Post will therefore contest the decision before the Federal Administrative Court. Swiss Post will not be able to comment on any details as COMCO has not yet given the reasons for its decision.

Individual prices for large-scale customers

In an increasingly competitive market environment, it is important for Swiss Post to pass on cost advantages obtained through efficiency gains to its customers. Swiss Post is faced with many challenges, such as  the marked decrease in letter volumes in the last several years, the existance of numerous legal and regulatory guidelines and the fact that it must continue to secure financing from its own resources and without any subsidies in order to provide a universal postal service.  To this end, in April 2011 Swiss Post comprehensively modernized its pricing system and made it deliberately more calculable and cost-orientated. Prices for business customers with an annual turnover of more than 100,000 francs are therefore not only calclated on the basis of planned letter volumes, but also individual sending behaviour: the more a customer helps Swiss Post save costs through their own planning, sending behaviour and preparation, the larger their discount will be. That is the same for all customers.

Quotation to be used

“Swiss Post is confident that it has behaved lawfully towards its customers and the market. It will appeal against the decision before the Federal Administrative Court.”
Ulrich Hurni, Head of PostMail

Information:
Oliver Flüeler, Swiss Post Media Unit, 058 341 21 95, presse@swisspost.ch